The "Quality over Time" report visualizes the development of conversation quality over a defined period based on the evaluation forms filled out in E-Coach.
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1. Filter options
In the upper area of the view, you can adjust the data basis for the report:
• Projects & Teams: Restrict the evaluation specifically to certain organizational units.
• Methods & Evaluation forms: Filter by specific coaching methods or exact evaluation forms.
• Timeframe: Define the desired time period (the default value is often "Last 30 days").
• X-axis grouping: Set the time interval for the chart (e.g., grouped by "Day").
• Split & Display mode: Control how the metrics should be aggregated (e.g., as an average / "Avg").
2. Actions and Export
Use the blue buttons on the right side to load or export the data:
3. Charts & Visualizations
A line chart maps the percentage development of quality along the time axis. This allows you to immediately identify qualitative upward and downward trends.
Shows the average score broken down into individual evaluation categories. You can switch the display format using the "Table / Chart" toggle in the upper right corner of this area.
4. Detail table
In the lower section of the page, you will find the broken-down raw data for your filter selection. The table lists the following columns for each data point on the X-axis:
• Date
• Monitorings — Number of evaluations in this period
• Show MIN values — Lowest score
• Show MAX values — Highest score
• Show AVG values — Average score